SUWIDHA

SUWIDHA [Single User-friendly WIndow Disposal and Help-line for Applicants], suwedhalogo Logo designed and developed by National Informatics Centre (NIC) provides convenience to the citizen. It is built to provide the convenience to the citizen by capturing the input at a single point, defining a specified delivery date depending upon the type of service and accepting cash at the counter itself. SUWIDHA 1.x version was initially implemented at Fatehgarh Sahib District in the year 2003 as per directions of the Chief Secretary, Govt of Punjab and then rolled out in all the districts.

During its inception, SUWIDHA was mainly conceived for the DC office only, but its successful implementation has generated its demand at the offices at other levels of the district administration such as SDM office, Tehsil etc.

During the course of successful statewide rollout of SUWIDHA 1.x in Punjab, some issues cropped up for retrospection. The issues were either experienced or were based on the feedback received from the districts. Learning from experiences and user feedback, substantial changes were carried out to bring standardization and uniformity in the implementation of SUWIDHA in the state apart from having wider applicability & long-term sustainability of the project. This stems from the fact that in the districts, there is no standard pattern of branches. Also the services being offered through SUWIDHA were localized. Another aspect has been the wider acceptability of SUWIDHA across the state.

All the above factors necessitated the requirement to initiate the development and implementation of SUWIDHA Version 2.0 at this stage in order to build a statewide standard, uniform and integrated project. The new version of SUWIDHA (Version 2.0) is mainly targeted to have uniform and standard appeal both in the form of standardization of branches, services and documents required for services as well as its applicability at more than one centers at different levels in district in order to have state-wide but district-centric approach.

E Kiosk@Suwidha Centre Jalandhar

E-KIOSKIn order to desseminate information to citizens visiting Suwidha Centre, an EKIOSK has been established. Citizens can view details of Jalandhar, Suwidha Centre, Services Offered, there process flow, available Fancy Numbers & Choise Numbers etc. by simply toching the screen.

Anybody can further get details of Registered Vehicles either by keying in Registeration Number/Chassis Number/Name/Father Name etc. The Information is regularly updated in the E_KIOSK & proved helpful to the citizens.


SMS Service@Suwidha Centre, Jalandhar

Suwidha Centre has also started SMS Service vide which status of application is intimated to the applicant as soon as document is ready, SMS for pending documents on due date is sent to the applicant. In case any applicant wishes to know the status of his application, he can send a SMS to the number 08556069539 as follows:


(Year)(TokenNo)

Example

201268009

Suwidha Helpline

Before coming to Suwidha Centre applicant can enquire status of your application by calling at Suwidha Centre number 0181-2453200 and 0181-2453300. Applicant can also view application status online at jalandhar.nic.in

Contact Persons
Officer
Role
Contact No.
Deputy Commissioner Chairman and overall control 0181-2224783
Additional Deputy Commissioner (Devl) Member Secretary and Administration 0181-2223559
Assistant Commissioner (General) Additional Secretary and Administration 0181-2224727
District Informatics Officer Member and Technical Head 0181-2236144
Suwidha Centre Deliverable 0181-2453300

 
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